Legal Disclaimer

Information on this website is general and does not constitute a guarantee that funds will be recovered, legal advice on a specific matter or a promise of a particular outcome.

The preparation and submission of correspondence, and communication on behalf of a client, are possible only where the necessary authority has been provided—for example, under a signed agreement or letter of authority—and where the relevant bank or organisation permits representation. Personal identification requirements cannot be bypassed and may need to be completed by the client.

The applicable fee model and amount are determined after the initial assessment and recorded in a written agreement. A result-based fee of 25–30% is used only where permitted. Mandatory FCA fee caps and other applicable restrictions take priority. The written agreement will state the calculation basis, rate, VAT, maximum fee, payment date, possible third-party costs and termination terms. Clients will also be informed of available ways to pursue a complaint themselves.

Information submitted through the callback form is used to process the enquiry, make telephone contact and provide an initial consultation and assessment, in accordance with the Privacy Policy. RESOLVIA does not request or accept online-banking passwords, PINs, CVV numbers, one-time codes, wallet seed phrases or remote access to a device.

RESOLVIA does not promise guaranteed recovery, a fixed success rate or a decision within a specific period. Final decisions are made by banks, payment providers, the Financial Ombudsman Service or other competent organisations.

Unless expressly included in a written agreement, the service does not include court representation, criminal investigation, enforcement against assets overseas or technical tracing of digital assets.

Resolvia Ltd is not authorised by the Financial Conduct Authority and does not provide reserved legal activities. We provide professional case organisation and support with eligible broker and payment disputes.

Resolvia Ltd, company number 15847263, 33 King William Street, London EC4R 9AS, United Kingdom.